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ZESA warns of delays in attending to faults

The Zimbabwe Electricity Transmission and Distribution Company (ZETDC) has said fixing power faults and restoring electricity may take longer during the rainy season.

In a statement, ZETDC, a subsidiary of ZESA described that network faults are more common in the rainy season due to a number of factors.

“Zimbabwe Electricity Transmission and Distribution Company (ZETDC) would like to advise its valued customers countrywide that during the rainy season, there is a high prevalence of network faults due to trees falling on overhead lines, falling of electricity poles, water sipping into underground cables, and lightning striking critical electricity equipment and infrastructure among other rain induced faults,” reads the statement.

Due to the increase in the number of faults, ZETDC advises that the turnaround time in attending to these faults and restoring power to customers may take longer than is normally the case.

Meanwhile, ZETDC is appealing to customers to bear with these delays as efforts are being made to minimise the outages and restore service to the affected customers in the shortest possible time.

It added that customers must stay away from fallen power lines to avoid injuries and are urged to treat all circuits as LIVE as power may be restored without notice.

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