Martin Muleya
State owned mobile operator, NetOne, celebrated Valentine’s Day in a unique and special way across the country when it transformed its shops into hubs of love where walk-in customers were pampered with tokens of appreciation.
From the moment customers stepped into the shops, they were treated to a warm and welcoming atmosphere. NetOne’s staff were dressed in Valentine’s Day-themed attire, setting the tone for a day filled with love and appreciation.
Whether they were purchasing SIM cards, registering for OneMoney, or simply enjoying NetOne’s services, every interaction came with a little extra something. Customers were surprised with gifts, discounts, and other tokens of appreciation, leaving them feeling valued and loved.
NetOne head of marketing Catherine Gijima reiterated that her organization valued love and thus on Valentine’s Day they decided to show appreciation to their walk-in customers with special gifts.
“At NetOne, love is at the heart of everything we do. This Valentine’s Day, we went beyond just words and showed appreciation to our valued walk-in customers with special gifts—because love is about connection, and we are the network that truly cares.
“Through our seamless connectivity, affordable data, and innovative services, we ensure that our customers stay close to their loved ones, no matter the distance. After all, #MunhuWeSeKuNetOne is more than just a hashtag—it’s our commitment to making every moment special for those who trust us,” said Gijima.
“I was blown away by the warm welcome I received at the NetOne shop. The staff were so friendly and helpful, and the gift I received was such a lovely surprise,” said a walk-in customer Tafadzwa Mupetu.
NetOne’s Valentine’s Day celebration was more than just a one-day event – it was a demonstration of the company’s commitment to its customers. By showing appreciation and gratitude to its valued customers, NetOne reinforced its position as a customer-centric operator that truly cares about its subscribers.
As the day drew to a close, NetOne’s customers took to social media to express their gratitude and appreciation for the special treatment they received. With hearts full of joy and smiles on their faces, they looked forward to continuing their journey with NetOne.
