Lovemore Chazingwa
KADOMA-Diversified information communication technology company, NetOne has brought a ray of relief to network subscribers with the introduction of an innovative reverse calling service also known as pay for me.
The service is meant to ease air time insufficiency in subscriber normal voice call credit balances but can still afford subscribers a chance to make a call.
Mobile network users may need to utilize a voice call but, would have run out of active ordinary voice air time.
The introduced service is meant for all sections of the economy, from a subsistence domestic level through commerce right up to industry.
The service comes in handy for emergencies that, if not attended to at the most opportune time, would otherwise jeopardize the scheme of things.
The digital solutions network, NetOne, came up with a service whose benefits will be felt across the length and breadth of the economy.
Entrepreneurs, employees, students, vendors, service providers, commuters, and family members among all others will find this intervention noble at one time or another, making it a worthy communication facility.
NetOne has tailored a service that resonates daily life realities of the southern African nation.
The service attest to the network having carried out pragmatic research that speaks to the needs of its customers.
The lack of sufficient voice air time when it is needed most becomes a heavy body blow on business and all other facets of life.
“NetOne understands this unavoidable reality. That is why it has introduced Reverse Calling (Pay for Me) facility. It is a simple service built for everyday situations. Reverse calling allows you to make a call even when you have zero account credit balance on airtime. If the person you are calling agrees, they pay for the call instead. It is communication that works when you need it most,” said NetOne in a communique announcing the new service.
Conversely, the service is introduced after the realization that money is tight among the generality of the population but, communication remains an essential component of life.
The network realizes that one may not have airtime at some stage, but, they still need a voice to rely on. Your needs continue to exist in much the same way some people need you and the reverse rings true.
“The person receiving the call is always informed and in control. They can accept the call and pay for it, or decline if they cannot. Should they accept, the call goes through normally. In the event that they decline, no one is charged. The service is transparent, clear, fair and simple.
NetOne has introduced reverse calling as a vital communication tool that keeps families together, businesses running, and lives moving forward. When people are able to communicate, the ICT company says, problems get solved at the same time, opportunities abound.
In a nation where citizens stay connected, no one is left behind, driving the economy forward.
“In tough economic times, small solutions make a big difference. reverse calling removes the stress, embarrassment, and frustration of insufficient normal voice airtime when one urgently needs to speak to someone.”
Adding, “The newly introduced reverse calling or pay for me replaces missed calls and ‘please call me’ messages with real conversations.”
NetOne demonstrates an understanding of ordinary, low income earners and the reality around emergencies. The digital solutions network observes that it has a mandate to make communication easier for the general citizenry as no-one should fail to communicate due to insufficient airtime credit balance.
To activate the process initiate with a prefix 164 to the number you want to dial. As an example 164712…… or 164263712…… . When a subscriber attempts a call with a zero balance, an interactive voice notification provides options to initiate a reverse call.
