Kateedza’s delta to headline customer care seminar

Date:

MASVINGO-Leonorah Rumbidzai Kateedza, the Sales Manager for Delta Beverages Lagers in Masvingo Province, will headline the Goal Setting, Strategy and Customer Care Seminar at Kyle View Chalets, near Great Zimbabwe Monuments, on 19 and 20 February 2026.

Rumbidzai Kateedza.

A highly respected marketing and sales expert, Leonorah brings over two decades of corporate experience, combining strategic insight, leadership acumen, and customer-focused excellence. Her participation positions her as a key resource for entrepreneurs, business leaders, and organisational heads seeking practical strategies for sustainable growth.

Leonorah holds a Master of Science in Strategic Marketing (Midlands State University) and a Bachelor of Science Honours in Management & Entrepreneurial Development (Women’s University in Africa). She has also completed several professional certifications, including Digital Marketing, Supervisory Development, and Train-the-Trainer programmes, demonstrating her commitment to continuous learning and professional excellence.

Her extensive career at Delta Beverages has seen her rise through critical roles, from Administrator, Key Accounts Sales Representative, Special Events Coordinator, to her current position as Sales Manager in Masvingo Province. These roles have provided her with in-depth experience in sales execution, marketing strategy, distribution, and customer service, allowing her to develop practical insights that are highly applicable to businesses of all sizes.

At the seminar, Leonorah will focus on goal setting integrated with exceptional customer service as a catalyst for accelerated business growth. In today’s highly competitive and rapidly evolving market, she emphasizes that businesses cannot succeed on products or strategy alone; they must align their objectives with customer expectations, create measurable targets, and foster a culture of service excellence.

Her session will equip participants with tools to strengthen brands, improve team performance, retain customers, and drive tangible business results.

This seminar is an invaluable opportunity for entrepreneurs, business managers, and organisational heads who want to sharpen their strategic planning skills, develop high-performing teams, and enhance customer experience within their organisations. Attendees will gain actionable insights that can be implemented immediately, ensuring measurable growth and long-term sustainability.

Adding depth to the programme, Tapuwa Karonga, Director of Kalos Meats, will also share his expertise, providing a practical, entrepreneurial perspective from his experience in building a fully integrated agribusiness across livestock production, meat processing, and distribution. Together, the two speakers will offer a balanced learning experience, combining corporate strategy and operational insights with real-world business leadership.

For businesses, attending this seminar is not just a learning opportunity; it is an investment in leadership capacity, organisational performance, and competitive advantage—all through the lens of one of Zimbabwe’s most experienced corporate leaders, Kateedza. GZT

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