MARTIN MAWAYA
GWERU–The City of Gweru has stepped up efforts to modernize its operations and enhance service delivery after 47 Housing Department employees completed specialized training in Geographic Information Systems (GIS).
Using the open-source QGIS software, the local authority has begun mapping key council properties, including Senga Cemetery, tuckshops, vending bays, small shops, and other municipal facilities.
GIS is a digital tool that supports data-driven planning in urban management by enabling local authorities to collect, analyse, and present spatial information more efficiently.
Speaking during the certificate handover ceremony at the Civic Centre on Thursday, Mayor Councillor Martin Chivhoko described the training as a major milestone in strengthening institutional capacity across council departments.
“This achievement reflects our commitment to equipping employees with practical digital skills that will help us better manage housing infrastructure and respond effectively to the needs of our residents,” said Clr Chivhoko.
He added that the adoption of GIS technology would streamline data collection, analysis, and resource allocation in line with modern urban planning and management practices.
Cllr Chivhoko also commended the facilitators and trainees for their dedication, urging the employees to put their new skills into practice to improve council operations.
“By applying GIS tools, we can build a more responsive, data-driven, and sustainable local authority,” he said.
Acting Town Clerk Livingston Churu said the initiative was in line with council’s broader vision of leveraging technology to promote transparency, accountability, and efficient service delivery.
The event was attended by senior management, council employees, and residents, who hailed the programme as a positive step toward transforming Gweru into a smart city.
Gweru Residents and Ratepayers Association (GRRA) executive director, Cornillia Selipiwe, praised the local authority for taking proactive steps to empower its workforce through the GIS training initiative.
He said the programme demonstrated the Midlands Province capital’s commitment to improving efficiency and enhancing service delivery, adding that investing in digital skills was a clear sign of serious intent toward development and responsive governance.
“We truly appreciate what the local authority is doing. They are doing a lot to empower workers so that we enhance service delivery,” said Selipiwe.
He further applauded the department’s leadership and management for their collaborative approach, noting that such teamwork is essential for progress.
“You can’t achieve this without the backing of management. We want to commend not only the trainers but also the council leadership for prioritizing capacity building,” he added.
